Articles → PROJECT MANAGEMENT → Conflicts and techniques of conflict management

Conflicts and techniques of conflict management






What is a conflict?





What is conflict resolution?





Techniques of conflict resolution




  1. Withdraw / Avoid - In this technique, we postpone the issue till we get the better resolution or wait for someone else to resolve the issue.
  2. Smooth/Accomodate - In this technique, we emphasize on the points that the conflicting parties agreed on rather than the points where the conflicting parties disagree.
  3. Compromise/Reconcile - In this technique, we try to find the solution that provides some agreement between the parties to resolve the issue partially.
  4. Force/Direct - In this technique, we push the viewpoint of one on the other. This technique is normally to resolve the conflict in an emergency like situation.
  5. Collaborate/Problem solve - In this technique, we try to incorporate different viewpoints through an open dialog. This technique leads to the consensus or conflict resolution.



Posted By  -  Karan Gupta
 
Posted On  -  Thursday, April 29, 2021

Query/Feedback


Your Email Id  
 
Subject 
 
Query/FeedbackCharacters remaining 250